domingo, 25 de janeiro de 2015


 

 

How To Get A Job You're Not Qualified For

Liz Ryan Influencer

 

24 de jan de 2015

Several years ago we met Margaret, who was very unhappy. Margaret came to an event where I was speaking, and chatted with us afterward.

"I interviewed for a Marketing Manager job," said Margaret. "I had every single qualification listed in the job ad. I met with each of the two company founders, one after the other. Both of them were very distracted when I talked with them.

"I wasn't that optimistic when I left the interview," said Margaret. "I could hardly keep the second founder's attention when I was explaining my background. I went home figuring I didn't have a great chance at getting the job. I got a short 'no thank you' email message, but then you won't believe what happened!"

"What happened?" we asked.

"A guy I know of got the job. I don't know him, but I know who he is. His name is Doug. He's my boyfriend's younger sister's ex. My boyfriend's sister Trish ran into Doug at the mall, and he told her he got the Marketing Manager job at Angry Chocolates. I know Doug's background. He isn't the slightest bit qualified!"

We listened intently to Margaret. "This Doug is the guy," we realized.

"Doug is the guy we'll help our clients to become!"

We dug in and developed the Whole Person Job Search approach that we teach today. We wanted to teach job-seekers how to be Doug -- how to spot the real Business Pain that is seldom if ever mentioned in the job ad, and then how to address it.

How did Doug get the job when he had none of the qualifications listed in the job ad? Doug wrote a compelling letter, first. That's how he got the founders' attention and got an interview. Now we teach people how to write Pain Letters.

What did Doug do once his interview was scheduled? He went to the job interview. He didn't talk about how he met each of the requirements on the job ad. Doug had none of the qualifications that the job supposedly required. That's okay!

Doug asked questions. He asked probing questions to learn more about the Business Pain facing the two founders of Angry Chocolates.

Doug realized quickly that the two founders didn't need a traditional Marketing person, even though they thought they did when they wrote the job ad.

By asking questions about what was and wasn't working at Angry Chocolates, Doug figured out that they really needed a Business Development guy like him -- someone who could start relationships with grocery stores and other retail chains.

Doug didn't accept the job ad as gospel. He ignored the job ad. When you're in front of the decision-maker, why focus on a job ad that may have zip-all to do with anything?

We can all learn from Doug. We have to realize something important:

As formal and well-planned-out as the business world may look from the outside, in reality it's chaotic on the inside. Critical decisions often get very little thought.

There is no reason to think that hiring managers actually know what they need when they write job ads. When they write a job spec, they're often throwing spaghetti at the wall to see what sticks. They may need someone completely different than what they describe in their job ad.

That's why you can get a job you're not qualified for -- on paper. In reality, you may be supremely well qualified for the job!

If you were an HR person like me for twenty-some years, you'd know that the standard process for creating a new job spec is as flawed as can be.

Somebody invented a bureaucratic recruitment process back in the nineteen-thirties or -forties, and we're still using it today. We create a new job spec by writing down a list of Essential Requirements that somebody pulled out of thin air. The Essential Requirements on the job ad may have nothing to do with the actual job.

We use the faulty system we inherited because we're used to it. The tail wags the dog!

I'm sure you've seen job ads that ask for a person with 20 years of social media experience, six certifications and two degrees, the way I have. We make it hard to hire people when we load up our job specs with unnecessary requirements, but old habits die hard.

When I read delusional job ads I see a movie in my mind. It's a movie about a poor hiring manager whose every desire in life has been so frustrated that when the manager finally gets a little power -- the power to set his or her hiring requirements --- the manager goes hog wild. The manager is a kid in a candy store, then.

Let's get someone who has a taxi driver's license and speaks ancient Greek!


That's a great idea - and let's have them tap dance and know card tricks, too!

The manager writes a job spec that describes an imaginary, magical person who doesn't exist on this planet. A compliant HR person takes the spec from the manager and publishes the job ad far and wide, no questions asked.

Most of us have drunk a lot of toxic lemonade that tells us the right way to screen job candidates is to list qualifications on a job ad and then screen people in or out based on how closely they match the bulleted requirements.

This is an idiotic system! It turns a thoughtful, contextual human process into a clerical exercise. It's insane -- bad for our customers, job applicants and ultimately shareholders.

We can recruit more intelligently. We can ask better questions of our job applicants than "How many years of PowerPoint experience do you have?" We can ask human questions and start a real conversation. We can see their brains working, and they can see ours.

It may take years for a majority of employers to get on board with the Human Workplace recruiting approach, called Recruiting with a Human Voice. That's okay! You don't have to wait that long. You can get a job you're not remotely qualified for on paper. You can get the job without having the essential requirements listed in the job ad.

You have to change your approach first. You have to view your job search the way consultants view their new-client outreach efforts. First you'll develop a Pain Hypothesis about the Business Pain most likely to be bothering your hiring manager, and then by writing a Pain Letter that asks the hiring manager "Would this be your pain, by chance?"

Doug used that approach, and when his interview day came he didn't sit in the chair and answer questions like a Sheepie Job Seeker.

That's a good thing! The two founders of Angry Chocolates would have quickly run out of questions for Doug. They didn't want to ask questions. They wanted to know "Can you help us?"

God bless Margaret -- when she interviewed for the job she thought was a Marketing Manager job, she wanted to answer interview questions. She wanted to be the star pupil, getting straight As and pleasing the teacher.

Doug spun the table and asked each founder penetrating questions about his business pain, and got hired two days after his interview.

We talked to Margaret a few years later, when she was happily employed at another company. "Have you ever talked to that guy Doug, your boyfriend's sister's ex-beau?" we asked.

"My boyfriend back then is my husband now, and we have an eight-month-old baby," she said.

"How wonderful!" we said.

"I've met Doug a couple of times," said Margaret.

"I got over being resentful that he got that job I wanted, way back when. He does Business Development, and I have no interest in doing that. It turns out that Angry Chocolates never needed a Marketing person, but they didn't know it, and I was too inexperienced in those days to ask the questions that would have clued me in.

"There was one big one clue that I missed. The two founders were very distracted when I was talking with them. They weren't tuned in, because I wasn't talking about anything they cared about. Now I know better!"
 
 
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