How
Successful People Stay Productive and In Control
By Travis
Bradberry, Ph.D.
TalentSmart has tested more than a million people and found
that the upper echelons of top performance are filled with people who are high
in emotional intelligence (90% of top performers, to be exact). The hallmark of
emotional intelligence is self-control—a skill that unleashes massive
productivity by keeping you focused and on track.
Unfortunately, self-control is a difficult skill
to rely on. Self-control is so fleeting for most people that when Martin
Seligman and his colleagues at the University of Pennsylvania surveyed two
million people and asked them to rank order their strengths in 24 different
skills, self-control ended up in the very bottom slot.
And when your self-control leaves something to
be desired, so does your productivity.
When it comes to self-control, it is so easy to
focus on your failures that your successes tend to pale in comparison. And why
shouldn’t they? Self-control is an effort that’s intended to help achieve a
goal. Failing to control yourself is just that—a failure. If you’re trying to
avoid digging into that bag of chips after dinner because you want to lose a
few pounds and you succeed Monday and Tuesday nights only to succumb to
temptation on Wednesday by eating four servings’ worth of the empty calories,
your failure outweighs your success. You’ve taken two steps forward and four
steps back.
Since self-control is something we could all use
a little help with, I went back to the data to uncover the kinds of things that
emotionally intelligent people do to keep themselves productive and in control.
They consciously apply these twelve behaviors because they know they work. Some
are obvious, others counter-intuitive, but all will help you minimize those
pesky failures to boost your productivity.
They Forgive Themselves
A vicious cycle of failing to control oneself
followed by feeling intense self-hatred and disgust is common in attempts at
self-control. These emotions typically lead to over-indulging in the offending
behavior. When you slip up, it is critical that you forgive yourself and move
on. Don’t ignore how the mistake makes you feel; just don’t wallow in it.
Instead, shift your attention to what you’re going to do to improve yourself in
the future.
Failure can erode your self-confidence and make
it hard to believe you’ll achieve a better outcome in the future. Most of the
time, failure results from taking risks and trying to achieve something that
isn’t easy. Emotionally intelligent people know that success lies in their
ability to rise in the face of failure, and they can’t do this when they’re
living in the past. Anything worth achieving is going to require you to take
some risks, and you can’t allow failure to stop you from believing in your
ability to succeed. When you live in the past, that is exactly what happens,
and your past becomes your present, preventing you from moving forward.
They Don’t Say Yes Unless They Really Want To
Research conducted at the University of
California in San Francisco shows that the more difficulty that you have saying
no, the more likely you are to experience stress, burnout, and even depression,
all of which erode self-control. Saying no is indeed a major self-control
challenge for many people. “No” is a powerful word that you should not be
afraid to wield. When it’s time to say no, emotionally intelligent people avoid
phrases like “I don’t think I can” or “I’m not certain.” Saying no to a new
commitment honors your existing commitments and gives you the opportunity to
successfully fulfill them. Just remind yourself that saying no is an act of
self-control now that will increase your future self-control by preventing the
negative effects of over commitment.
They Don’t Seek Perfection
Emotionally intelligent people won’t set
perfection as their target because they know it doesn’t exist. Human beings, by
our very nature, are fallible. When perfection is your goal, you’re always left
with a nagging sense of failure that makes you want to give up or reduce your
effort. You end up spending your time lamenting what you failed to accomplish
and what you should have done differently instead of moving forward excited
about what you've achieved and what you will accomplish in the future.
They Focus On Solutions
Where you focus your attention determines your
emotional state. When you fixate on the problems that you’re facing, you create
and prolong negative emotions which hinder self-control. When you focus on the
actions you'll take to better yourself and your circumstances, you create a
sense of personal efficacy that produces positive emotions and improves
performance. Emotionally intelligent people won’t dwell on problems because
they know they’re most effective when they focus on solutions.
They Avoid Asking “What If?”
“What if?” statements throw fuel on the fire of
stress and worry, which are detrimental to self-control. Things can go in a
million different directions, and the more time you spend worrying about the
possibilities, the less time you’ll spend taking action and staying productive
(staying productive also happens to calm you down and keep you focused).
Productive people know that asking “what if? will only take them to a place
they don’t want—or need—to go. Of course, scenario planning is a necessary and
effective strategic planning technique. The key distinction here is to
recognize the difference between worry and strategic thinking.
They Stay Positive
Positive thoughts help you exercise self-control
by focusing your brain’s attention onto the rewards you will receive for your
effort. You have to give your wandering brain a little help by consciously
selecting something positive to think about. Any positive thought will do to
refocus your attention. When things are going well, and your mood is good,
self-control is relatively easy. When things are going poorly, and your mind is
flooded with negative thoughts, self-control is a challenge. In these moments,
think about your day and identify one positive thing that happened, or will
happen, no matter how small. If you can't think of something from the current
day, reflect on the past and look to the future. The point here is that you
must have something positive that you're ready to shift your attention to when
your thoughts turn negative, so that you don't lose focus.
They Eat
File this one in the counter-intuitive category,
especially if you’re having trouble controlling your eating. Your brain burns
heavily into your stores of glucose when attempting to exert self-control. If
your blood sugar is low, you are far more likely to succumb to destructive
impulses. Sugary foods spike your sugar levels quickly and leave you drained
and vulnerable to impulsive behavior shortly thereafter. Eating something that
provides a slow burn for your body, such as whole grain rice or meat, will give
you a longer window of self-control. So, if you’re having trouble keeping
yourself out of the company candy bin when you’re hungry, make sure you eat
something else if you want to have a fighting chance.
They Sleep
I’ve beaten this one to death over the years and
can’t say enough about the importance of sleep to increasing your emotional
intelligence and maintaining your focus and self-control. When you sleep, your
brain literally recharges, shuffling through the day’s memories and storing or
discarding them (which causes dreams), so that you wake up alert and
clear-headed. Your self-control, attention, and memory are all reduced when you
don’t get enough—or the right kind—of sleep. Sleep deprivation raises stress
hormone levels on its own, even without a stressor present, which are a major
productivity killer. Being busy often makes you feel as if you must sacrifice
sleep to stay productive, but sleep deprivation diminishes your productivity so
much throughout the day that you're better off sleeping.
When you're tired, your brain's ability to
absorb glucose is greatly diminished. This makes it difficult to control the
impulses that derail your focus. What’s more, without enough sleep you are more
likely to crave sugary snacks to compensate for low glucose levels. So, if
you’re trying to exert self-control over your eating, getting a good night’s
sleep—every night—is one of the best moves you can make.
They Exercise
Getting your body moving for as little as 10
minutes releases GABA, a neurotransmitter that makes your brain feel soothed
and keeps you in control of your impulses. If you’re having trouble resisting
the impulse to walk over to the office next door to let somebody have it, just
keep on walking. You should have the impulse under control by the time you get
back.
They Meditate
Meditation actually trains your brain to become
a self-control machine. Even simple techniques like mindfulness, which involves
taking as little as five minutes a day to focus on nothing more than your
breathing and your senses, improves your self-awareness and your brain’s
ability to resist destructive impulses. Buddhist monks appear calm and in
control for a reason. Give it a try.
They Ride the Wave
Desire and distraction have the tendency to ebb
and flow like the tide. When the impulse you need to control is strong, waiting
out this wave of desire is usually enough to keep yourself in control. When you
feel as if you must give in, the rule of thumb here is to wait at least 10
minutes before succumbing to temptation. You’ll often find that the great wave
of desire is now little more than a ripple that you have the power to step
right over.
They Squash Negative Self-Talk
A big final step in exercising self-control
involves stopping negative self-talk in its tracks. The more you ruminate on negative
thoughts, the more power you give them. Most of our negative thoughts are just
that—thoughts, not facts. When you find yourself believing the negative and
pessimistic things your inner voice says, it's time to stop and write them
down. Literally stop what you're doing and write down what you're thinking.
Once you've taken a moment to slow down the negative momentum of your thoughts,
you will be more rational and clear-headed in evaluating their veracity.
You can bet that your statements aren’t true any
time you use words like “never,” “worst,” “ever,” etc. If your statements still
look like facts once they’re on paper, take them to a friend or colleague you
trust and see if he or she agrees with you. Then the truth will surely come
out. When it feels like something always or never happens, this is just your
brain’s natural threat tendency inflating the perceived frequency or severity
of an event. Identifying and labeling your thoughts as thoughts by separating
them from the facts will help you escape the cycle of negativity and move
toward a positive new outlook.
Putting These Strategies to Work
The important thing to remember is you have to
give these strategies the opportunity to work. This means recognizing the
moments where you are struggling with self-control and, rather than giving in
to impulse, taking a look at these strategies and giving them a go before you
give in.
ABOUT THE AUTHOR:
Travis Bradberry, Ph.D.
Dr. Travis Bradberry is the award-winning
co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world's leading provider of emotional
intelligence tests, emotional
intelligence training, and emotional intelligence certification, serving more than 75% of
Fortune 500 companies. His bestselling books have been translated into 25
languages and are available in more than 150 countries. Dr. Bradberry has
written for, or been covered by, Newsweek,
BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street
Journal, The Washington Post, and The
Harvard Business Review.
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